ITIL 4 Foundation Bridge
tart your ITIL 4 certification journey on the right foot! Learning Tree's accredited ITIL 4 Foundation certification instructor-led training course and virtual academy provide you with the knowledge needed to pass the ITIL 4 Foundation Certification exam.
Explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery, and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.
- Prepare for and pass the ITIL 4 Foundation certification exam
- Identify opportunities to develop IT practises using ITIL guidelines
- Interact with IT teams using ITIL 4 terminology and concepts
- Explore the service value chain, and IT service management practises
- Recognise the importance of IT and business integration
Must hold the ITIL 4 Foundation Certificate
Key Concepts of Service Management
Key Concepts of Value Creation
Key Concepts of Service Relationships
Seven Guiding Principles
Four Dimensions of Service Management
Components of the ITIL Service Value System
How Key ITIL Practises Fit within the Service Value Chain