Öppna kurser

ITIL 4® Foundation Bridge (inkl cert)

Start your ITIL® 4 certification journey on the right foot! Learning Tree's accredited ITIL® 4 Foundation certification instructor-led training course and virtual academy provide you with the knowledge needed to pass the ITIL® 4 Foundation Certification exam.

Explore the ITIL® 4 end-to-end IT/digital operating model for the creation, delivery, and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.

  • Prepare for and pass the ITIL® 4 Foundation certification exam
  • Identify opportunities to develop IT practises using ITIL® guidelines
  • Interact with IT teams using ITIL® 4 terminology and concepts
  • Explore the service value chain, and IT service management practises
  • Recognise the importance of IT and business integration

The ITIL® Foundation Bridge courses on this page are offered by The Sevice Corporation, accredited by PeopleCert.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Förkunskaper
Must hold the ITIL 3 Foundation Certification

Kursinnehåll

  • Key Concepts of Service Management

  • Key Concepts of Value Creation

  • Key Concepts of Service Relationships

  • Seven Guiding Principles

  • Four Dimensions of Service Management

  • Components of the ITIL® Service Value System

  • ITIL® Practises

  • How Key ITIL® Practises Fit within the Service Value Chain

Kursen levereras i samarbete med: Learning Tree
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